Last Updated: 25 May 2024

Welcome to DYStinct Learners! Your privacy is critically important to us. This privacy policy describes how DYStinct Learners (“we”, “our”, or “us”) collects, uses, and discloses information when you visit our website [https://dystinctlearners.com/] (“Website”).

1. Information We Collect

We collect various types of information to provide and improve our services to you.

1.1 Personal Information

While using our Website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

• Name
• Email address
• Phone number
• Address
• Payment information (for subscription or service payments)
• Child’s name and educational details (for assessment and tutoring purposes)

1.2 Usage Data

We may also collect information on how the Website is accessed and used. This Usage Data may include information such as your computer’s Internet Protocol (IP) address, browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

2. How We Use Your Information

We use the collected information for various purposes, including:

• To provide and maintain our Website and services
• To notify you about changes to our Website and services
• To allow you to participate in interactive features of our Website when you choose to do so
• To provide customer support
• To gather analysis or valuable information so that we can improve our Website and services
• To monitor the usage of our Website
• To detect, prevent, and address technical issues
• To process transactions and send related information, including purchase confirmations and invoices
• To communicate with you about products, services, offers, promotions, rewards, and events

3. Sharing Your Information

We do not sell or trade your Personal Information. We may share your information in the following situations:

• With service providers: We may share your information with service providers to monitor and analyze the use of our Website, or for payment processing.
• For legal reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Security of Your Information

The security of your data is important to us. We strive to use commercially acceptable means to protect your Personal Information, but we cannot guarantee its absolute security.

5. Your Data Protection Rights

Depending on your location, you may have the following rights:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

6. Children’s Privacy

Our services are aimed at providing educational support for children. We only collect information about children that is necessary for the provision of our services and only with parental consent. If you are a parent or guardian and you are aware that your child has provided us with personal information without your consent, please contact us.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us.